microsoft rms

Microsoft Retail Management System

POS System


Microsoft Dynamics Retail Management System (RMS) offers small and midsize retailers a complete point of sale (POS) solution that can be adapted to meet unique requirements. This powerful software package automates POS processes and store operations, provides centralized control for multi-store retailers, and integrates with Microsoft Office system programs, Microsoft Dynamics GP, and other popular applications.
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Ease of Use

  • Minimize disruptions with a retail management solution designed for rapid installation and easy to use.
  • Enable your employees to learn POS procedures in minutes with built-in wizards and an intuitive user interface.
  • Customize data fields to track information that you want to see about customers, inventory and suppliers.
  • Provide support for existing computers and POS-compatible peripherals.


  • Track and manage using any stock and sales method and inventory types that include standard, serialized, kit, assembly, matrix, lot matrix, voucher, non-inventory and weighed.
  • Track item movement and supplier histories, quickly generate purchase orders, and add items on the fly.
  • Export purchase orders in Microsoft Excel and Microsoft Word for easy customization and viewing in a grid matrix format.


  • Respond quickly to costumer service needs with efficient, personalized service; and get immediate access to prices, availability and stock location with a customization POS screen.
  • Access customer histories at the POS; handle multiple tenders and partial payments at checkout; and quickly create and process returns, back orders, sales quotes, work orders, and layaways.
  • Expedite checkouts, target customer preferences to offer up-sells and cross-sells, and implement automatic discounts for frequent shoppers.

Flexible Reporting

  • Access, analyze, and share current, detailed data across your entire business—including multiple store locations—with a wide range of flexible reports.
  • Preview, search, and print daily sales reports and journals by register, batch, and receipt number, as well as close cashier shifts quickly and accurately.
  • Identify sales trends in every department or category, evaluate operations and financials, track results from sales and ad campaigns, and set and monitor business policies across stores.
  • Export report information directly into Microsoft Excel, XML, comma-separated values (CSV) files, or your email application.


  • Work with a scalable, flexible platform that helps you adapt efficiently to mid-market business requirements and drive a lower total cost of ownership (TCO).
  • Deploy and manage Microsoft Dynamics RMS chain-wide and keep the same retail management software and systems as your business grows into multiple stores and retail channels. As you add customers and products to the system, flexible Microsoft SQL Server database technologies can store and manage virtually unlimited amounts of information.

microsoft rms

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